This working fine before had to reinstall the printer (as windows suddenly could not find it, so "searched for printers", made it new default printer, and it works again).Now, when I am in word and select mailing and print (with settings to use C5 as always (no change from previous working configuration) (see screenshots below)
I now get a message at the printer:
Held for resources 016-910
required resources
bypass tray, A4, envelope, white.
I have no idea why this says A4 as it is sent as a C5 envelope, and the printer tray is expecting that size.
Would anyone have any ideas?
Many thanks in advance!!!
Jaap
