Re: can't print via the network

JordanAXAUQE-AA · ‎11-14-2022

Do you have any types of errors displayed on the computer? How is the port configured on the Windows 7 computer?

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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CathyO-Xerox · ‎11-14-2022

Hello Amizi,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
CathyO-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

Amizi · ‎11-10-2022

Since November 1st I can no longer print from windows 7 OS to the Xerox network's printers. When I use Win10 it does work.

I also updated to the last Firmware, but it didn't do anything.

How can I solve this?