cannot see Xerox WorkCentre 5955 in "Add a network...

mcb · ‎07-20-2017

Hello,

I'm trying to make WC5955 visible to all in add a network printer but it does not show up. I can only install it by typing its IP address.

WC5955 IP address is 10.10.10.10

Thanks.

CherylO-Xerox · ‎07-24-2017

Hello mcb

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 5955

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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Joe Arseneau · ‎07-24-2017

I highly suggest you do not do it (It's slow, and fairly unreliable as a protocol), but if you must, you need to enable WSD, which is not on by default.

CWIS > Properties > Connectivity > Setup > WSD > Edit > Enable > Apply

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau

mcb · ‎09-19-2017

Hi it was already enabled but it does not work.

Thanks.

cannot see Xerox WorkCentre 5955 in "Add a network printer in Windows 7"

Re: cannot see Xerox WorkCentre 5955 in "Add a network printer in Windows 7"

Re: cannot see Xerox WorkCentre 5955 in "Add a network printer in Windows 7"

Re: cannot see Xerox WorkCentre 5955 in "Add a network printer in Windows 7"