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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎03-16-2017 02:06 PM

Re: colorQube 8580 error 99,070

Hi mfretwell,

Thank you for using the Support Forum. Please turn the machine off and disconnect any cables attached to the machine (network, usb, etc.) WIth the cables disconnected power the machine back on.  If it starts up without the cables, plug them back in after it turns on and see if it will work.  Also check your power source. Make sure the power cord is plugged into a dedicated outlet with no power strip or surge protector to see if that might be the problem.  If none of this helps please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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mfretwell
New Member
New Member
‎03-14-2017 12:47 PM

colorQube 8580 error 99,070

Product Name: Other - specify product in post

 

Our xerox colorQube will not start up, when turning on it goes through the initial power on self test ok and the xerox logo scrolls on to the screen and then.... nothing. just sits at the logo. Left it for over an hour, no response to any button pressing or etc.

 

If you turn it off with the power switch then after a while the logo clears, the display briefly shows '1% initialising' then it goes to 'Printer Error: 99,070.00:941' before it turns itself off

 

gone through the process a few times and it is consistent

 

is there any hope for it?

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