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colorcube 8570DN small fold/bend on corner of each printed page

Hello, hope someone can make a suggestion.

 

We have a few months old xerox colorcube 8570DN that works prefectly except for a recent paper folding issue, it only bends the top left edge about 1/4th of an inch, 45 degree angle. Doesn't bend pages through tray 1 only tray 2. And it bends before it puts ink down.

 

Any ideas?

 

Thanks!

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Community Manager
Community Manager

Re: colorcube 8570DN small fold/bend on corner of each printed page

Hi Fred1,

Thank you for using the Support Forum. Please try flipping the paper over in the tray and also check to see if you are using a long grained paper as suggested in this solution for damaged output.  If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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