Showing results for 
Search instead for 
Did you mean: 
New Member
New Member


Product Name: Other - specify product in post
Operating System: Windows 10

My Docuprint C3210DX printer puts a blue wash over pictures and textboxes. Reducing the blue by adjusting the colour balance, results in a loss of picture sharpness with no effect on colour.The same document printed on my Docuprint CP225 w does not have the blue wash.  I have replace the printer driver.

The blue wash is ruining my documents. How do I avoid this problem?

0 Kudos
1 Reply
Xerox Employee
Xerox Employee

Re: colour


Replace the cyan cartridge. Otherwise it can be a problem with a bad contact of drum cartridge with High Voltage Power Supply.

Anyway, it will be better to upload some pictures so we can see the issue.