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Xerox Employee
Xerox Employee

Re: colour


Replace the cyan cartridge. Otherwise it can be a problem with a bad contact of drum cartridge with High Voltage Power Supply.

Anyway, it will be better to upload some pictures so we can see the issue.



New Member
New Member


Product Name: Other - specify product in post
Operating System: Windows 10

My Docuprint C3210DX printer puts a blue wash over pictures and textboxes. Reducing the blue by adjusting the colour balance, results in a loss of picture sharpness with no effect on colour.The same document printed on my Docuprint CP225 w does not have the blue wash.  I have replace the printer driver.

The blue wash is ruining my documents. How do I avoid this problem?

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