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BobA
New Member
New Member
‎07-04-2020 01:34 AM

colour

Product Name: Other - specify product in post
Operating System: Windows 10

My Docuprint C3210DX printer puts a blue wash over pictures and textboxes. Reducing the blue by adjusting the colour balance, results in a loss of picture sharpness with no effect on colour.The same document printed on my Docuprint CP225 w does not have the blue wash.  I have replace the printer driver.

The blue wash is ruining my documents. How do I avoid this problem?

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GabiE-Xerox
Xerox Employee
Xerox Employee
‎07-06-2020 12:19 PM

Re: colour

Hi,

Replace the cyan cartridge. Otherwise it can be a problem with a bad contact of drum cartridge with High Voltage Power Supply.

Anyway, it will be better to upload some pictures so we can see the issue.

 

Gabi

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