connection failure computer connection error reconfigure your network settings

[SPURI777]

Getting this error all the time 

connection failure computer connection error reconfigure your network settings.

Tried everything reconfiguring. Putting it on another Wi-fi but the same issue on both Wi-Fi connections.

Tried on different laptops too with different wifi but same problem.

It was working before, but we changed the wifi key and now it is giving this error when trying to configure using easy wireless setup. 

Updated firmware too, but nothing works. please help. 

[CathyO-Xerox]

Hello SPURI777,

I searched the Forum and found this post that mentions some of the port settings you can check when printing to WiFi for the Phaser 3020 device.

[SPURI777]

Nope the port settings are not there. I tried updating firmware using different laptops, using different wifi to configure, but still same problem. 

[SPURI777]

Any help will be greatly appreciated. 

[amadeusmbi]

Same problem.

On hotspot from mobile phone work fine.

I can't connect on WiFi-Direct, but i'l try another plugin.