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New Member

cyan lighter on one side of page using 11x17

Product Name: Phaser 7760 DX
Operating System: macOS 10.14 - Mojave

cyan heavy background slowly getting lighter after a few hundred prints. magenta stays steady, so the blue color shifting to red. 11x17 printing in landscape (wide left to right). Cyan printing as if the toner is not reaching the far end of the imaging unit, suggesting the developer needs cleaning. Any other users with this experience and if so what was the solution?

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Valued Advisor
Valued Advisor

Re: cyan lighter on one side of page using 11x17

Hi,

It looks like the cyan developer housing is defective.

 

Gabi

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