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direct pipe clogs mainly cyan

Product Name: Xerox Color C60/C70
Operating System: Not Applicable

I have multiple issues with the direct pipe assy clogging and dumping toner inside copier all over 2nd btr assy and ibt. i have replaced entire waste recycling sys multiple times. runs ok for couple weeks and starts to clog up again. no obvious reason this keeps going on. any ideas/ help would be appreciated. thanks

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Community Manager
Community Manager

Re: direct pipe clogs mainly cyan

Hi David,

Thank you for using the Support Forum. With replacing the components you have done what I would have requested you do.  Other way less common things to check is to make sure the machine is level.  Also make sure the humidity in the area the printer resides is within specifications.  If this all checks out then please consider contacting your support centre for further assistance.

Community Manager

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