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Xpress
New Member
New Member
‎02-07-2014 05:25 PM

doc 252 spools job but won't print

I work in the Mac 10.7 environment with a DocuColor 252 printer with Fiery CWS. I've recently experienced not being able to print directly to the printer but will be able to print through the CWS. I've always been able to do that before. I've tried pinging, unplugging, rebooting, and setting up with new drivers to no avail. Can you help me please?

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CherylO-Xerox
Community Manager
Community Manager
‎02-10-2014 03:55 PM

Re: doc 252 spools job but won't print

Hello Xpress 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: DocuColor 252. 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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