Re: driver and firmware changelogs

project_2501 · ‎08-10-2023

Please can you ask them again to provide an answer that makes sense.

And ask them to explain why they are not in line with industry standard practice.

Thanks

TammyL-Xerox · ‎08-10-2023

Hello project_2501,

This is the information that I was provided by our driver team.

Thanks,
TammyL-Xerox
Community Manager

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project_2501 · ‎08-09-2023

You reply makes no sense at all.

"We do not have change logs for MAC OS due to the following 3 things" all of which are typical included in a changelog.

Can you try again with a reply that makes sense?

TammyL-Xerox · ‎08-09-2023

Hello project_2501,

We do not have change logs for MAC OS due to the following 3 things that trigger the MAC OS change log:

New OS support
Bug fixes
Support of new products/features

Thanks,
TammyL-Xerox
Community Manager

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Select Accept as Solution for posts that have helped to solve your issue(s)!

project_2501 · ‎08-05-2023

There are new macos drivers and firmware for the Phaser 6510.

Again there appear to be no changelogs or any indication of what has been fixed or not fixed in these releases.

Alost every good technology business publishes changelogs - why doesn't Xerox? They've been asked many times before.

Here's an example of the detailed information Wacom publishes for its drivers - including known issues that have nto yet been fixed. This is industry standard practice.

https://cdn.wacom.com/u/productsupport/drivers/mac/professional/releasenotes/Mac_6.4.2-4.html