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4 Replies
project_2501
Frequent Member
Frequent Member

Re: driver and firmware changelogs

Please can you ask them again to provide an answer that makes sense.

And ask them to explain why they are not in line with industry standard practice.

Thanks

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TammyL-Xerox
Community Manager
Community Manager

Re: driver and firmware changelogs

Hello project_2501, 

This is the information that I was provided by our driver team.  

Thanks,
TammyL-Xerox
Community Manager

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project_2501
Frequent Member
Frequent Member

Re: driver and firmware changelogs

You reply makes no sense at all.

"We do not have change logs for MAC OS due to the following 3 things" all of which are typical included in a changelog.

Can you try again with a reply that makes sense?

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TammyL-Xerox
Community Manager
Community Manager

Re: driver and firmware changelogs

Hello project_2501, 

We do not have change logs for MAC OS due to the following 3 things that trigger the MAC OS change log:

  1. New OS support
  2. Bug fixes
  3. Support of new products/features
Thanks,
TammyL-Xerox
Community Manager

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project_2501
Frequent Member
Frequent Member

driver and firmware changelogs

Product Name: Phaser 6510
Operating System: Other – specify OS in post

There are new macos drivers and firmware for the Phaser 6510.

Again there appear to be no changelogs or any indication of what has been fixed or not fixed in these releases.

Alost every good technology business publishes changelogs - why doesn't Xerox? They've been asked many times before.

Here's an example of the detailed information Wacom publishes for its drivers - including known issues that have nto yet been fixed. This is industry standard practice.

https://cdn.wacom.com/u/productsupport/drivers/mac/professional/releasenotes/Mac_6.4.2-4.html

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