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New Member
New Member

envelope printing on 7346

I recently had a user that was upgraded to Windows 7, now when printing #10 envelopes from office 2010 the image is rotated 90 dergees. Even with changing the setting the bet we could get was it printing upside down on the envelope. I have updated the driver to the most current Global driver, with the same results.  What can we do to correct this?

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Agency Analyst
Agency Analyst

Re: envelope printing on 7346

mrmatt,

 

Try to remove the driver completely and then install the GPD. It may be an issue within the driver files since you have upgraded it and its still causing the issue. I think it also has to be Windows 7 Professional or it may be a little difficult to remove the print drivers.

 

Thank you,
Jordan

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Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!
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