Hello karia,
Please take a look at this article for error code 004-346 with steps to help resolve the issue.
If you are still having issues after trying these steps, I suggest that you call into your local support department for assistance.
Worldwide Contact Page:http://xerox.bz/worldw
Thanks,
TammyL-Xerox
Community Manager
Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
