003-963, 965, 966 APS RAP 003-963 No APS compatible tray to set the relevant size. 003-965 There was no paper in the tray that can be selected for APS. 003-966 There is no APS tray that is set to a specific size selected. Procedure Perform the steps that follow: 1. Advise the customer to select a tray that has the correct size of paper, then retry the job. 2. If the fault persists, reload the software
APS is auto paper select, so you can either program the tray when you send the job, or if Acrobat/Reader/Word etc, make sure they are not over-riding the driver. And make sure you have a Xerox driver and not an MS class driver
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