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error code 03-410 Tray 1 paper mis-match

Product Name: xerox workcentre 3345
Operating System: Windows 7

We recently purchased a xerox workcentre 3345 and it keeps coming up with error code 03-410 whenever we want to print a pdf. I have tried shutting the printer off and back on and deleting the jobs in the memory but we still get the same error code coming up when printing pdf's

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Analyst Nation Moderator
Analyst Nation Moderator

Re: error code 03-410 Tray 1 paper mis-match

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Joe
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Re: error code 03-410 Tray 1 paper mis-match

im'not using the xerox 3335  like a printer connect to my pc bat i'm printing forma usb keys a file pdf and the xerox give me error 03-410 and it doesn't execute my print. could you help me please?20200117_183732.jpg

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