error code 093-982

[sadokb28]

my xerox keeps throwing error code 093-982 if i reboot the machine it will start a headpurge finish say printing available then reboot after it reboots it shows error 093-982 or 093-983 and will melt through tons of black and magneta sometimes it will print a page while booting but the page will be blank with drops of ink on it 

[gabiene]

Hi,

Check for obstruction in the Ink Loader.
• Open and close the Ink Load Door.

Gabi

[sadokb28]

hello i didnt see any obstruction could it be causing the magneta and black to melt away and not fill up the print head reservoir