error 'held for resources 016-910'

[Frank Stewart]

Hello

can any one help me resolve this issue, i have a xerox workcentre 6515 and trying to print from a new laptop runing windows 10. Each time i send the print i recevie and error message on the printer that says 'held for resources 016-910.

I guess this is short of paper but there is paper in the printer tray.

I can print ok from an iphone 

any suggested resolutions would be apreciated

[TammyL-Xerox]

Hello Frank Stewart, 

Since you are able to print to your iphone, I would make sure that the paper tray you are using and laptop both have matching settings. Here is an article you can take a look at for the error code 016-910.