error 'held for resources 016-910'

[billgermino]

I had the same issue and was surprised to find the paper type set to hole-punched.  Once I changed it to Plain, it was fine.  I was in MS Word and selected Printer Properties (Xerox printer panel opens) / Paper / Other Type and selected Plain. See attached. That worked for me.

[pattimason]

Same problem here-- it tells me it needs hole punch paper, but there is no option to choose that. I've even put in paper with holes punched in it and I keep getting error messages.  And everyone else in the office can print to it. 

[MelvinR]

After a deal of messing about I have found that by going into the printer properties for the sending app, and de-selecting Automatically Select the job can be forced to use the Bypass Tray.  Hugely inconvenient because after each such print the default Properties need to be reset to use " Automatically Select" or Tray 1.

The crazy thing is that the on-screen image correctly shows use of the bypass tray when it has paper loaded - the system then ignores that!

[MelvinR]

I'm still experiencing this issue when using the manual/bypass feeder; all is fine on the main tray.  I have checked and ensured that all the settings are correct as per "Article Id: x_6510_en-O2683".  
The main issue seems to be that the printer is unable to correctly identify that the bypass feeder is open and has paper and that the main tray should be ignored.  If the main tray is left inserted the bypass feeder is always ignored in spite of the system status app correctly reporting the tray states...

[Mikrow]

My Xerox 6515 printer will copy but wll not print a file when sent one with the "held for resources 016-910" error message. I've tried to change the papersettings but still gives that error message. Paper tray full and pushed in. Reset does not change things but noted that the 4th symbol on second line of display "Device" has disappeared. Need to to reset to factory settings?

[TammyL-Xerox]

Hello Frank Stewart, 

Since you are able to print to your iphone, I would make sure that the paper tray you are using and laptop both have matching settings. Here is an article you can take a look at for the error code 016-910. 

[Frank Stewart]

Hello

can any one help me resolve this issue, i have a xerox workcentre 6515 and trying to print from a new laptop runing windows 10. Each time i send the print i recevie and error message on the printer that says 'held for resources 016-910.

I guess this is short of paper but there is paper in the printer tray.

I can print ok from an iphone 

any suggested resolutions would be apreciated