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error message 39,003.40:73415

Came in to work this morning and the following error message appeared on the screen of the our Xerox Phaser 8560MFP :

 

system error : 39,003.40:73415

 

Cannot find anything wrong with toner, paper, jams, imaging, etc.

Does make copies but as soon as finished message from torubleshooter comes up on computer screen saying device has critical error

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Re: error message 39,003.40:73415

Hello ABCFaith.

Thank you for using the forum.  I have found the following solution for the error code you mentioned:

http://www.support.xerox.com/support/8560MFP/support/en_US.html?objGUID=7677

If this does not help I recommend that you contact Technical Support at 1-800-835-6100. 

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Thanks,
SandyP-Xerox
Moderator
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