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error software upgrade in progress

Product Name: xerox workcentre 5638
Operating System: Windows 7 x64

Hello dear professors
I have a xerox workcentre 5638 machine one day I wanted to turn on the device and the Error in the photo below came and everything I was waiting for was not resolved.
what do I do? please help

WhatsApp Image 2020-01-06 at 13.41.03.jpeg

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Community Manager
Community Manager

Re: error software upgrade in progress

Hi vunesr,

Thank you for using the Support Forum. Please take a look at the solutions for the machine not booting up.  If this problem continues please consider contacting your local support centre

 

Thanks,
CherylO-Xerox
Community Manager

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