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imthatguy408 New Member
New Member

fade issue when printing the color gray (xerox 7655)

Hello,

We have a Xerox 7655 printer and it just started showing a faded/reddish section that appears only when we print in gray. I took a picture of the output and have attached it. It is a horizontal section about 1/3 of the way down on the page.

 

Xerox _print_fade1.jpg

 

I have replaced the red color drum and fuser (which was near the end of its life) already and there has been no change.

 

What could be causing this?

 

Thanks,

Jonathan

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