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paulc1
New Member
New Member

freeze on energy star screen

Product Name: Phaser 6700
Operating System: Windows 10

My Phaser 6700 freezes on the energy star screen and wont boot up

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TammyL-Xerox
Administrator
Administrator

Re: freeze on energy star screen

Hello paulc1, 

I was able to search our online knowledge base an found this article for the control panel not responding.  If after trying these steps you're still having an issue I would suggest calling into our support department @1-800-835-6100. 

Thanks,
TammyL-Xerox
Community Manager

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