grey lines on the b side of the paper on XEROX 6360
Product Name: Other - specify product in post
Hello to everyone, first Sorry for my english. We have an issue with a printer and i'm not so experienced on this printers in general.
The issue is on the b-side of the printed paper. The paper printed is ok but behind the paper there is always a vertical grey line. How can i proceed to fix the problem? I tried to run some troubleshouting routine from the panel menu of the printer but the issue remain the same.
Something to manually to clean? fuser or developper?
Re: grey lines on the b side of the paper on XEROX 6360
Thank you for using the Support Forum. Please take a look at the solutons for lines or smudges and see if any of thiese solutions will help. If they do not help please consider contacting your support centre for further assistance.
Thanks, CherylO-Xerox Community Manager
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