cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

grey lines on the b side of the paper on XEROX 6360

Hello to everyone, first Sorry for  my english. We have an issue with a printer and i'm not so experienced on this printers in general.

 

The issue is  on the b-side of the printed paper. The paper printed is ok but behind the paper there is always a vertical grey line. How can i proceed to fix the problem? I tried to run some troubleshouting routine from the panel menu of the printer but the issue remain the same. 

 

Something to manually to clean? fuser or developper?

 

Tanks for your help

 

Giovanni

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: grey lines on the b side of the paper on XEROX 6360

Hi giobaxx,

Thank you for using the Support Forum. Please take a look at the solutons for lines or smudges and see if any of thiese solutions will help.  If they do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos