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help installing phaser 3040, "unspecified" after drivers have been installed

Product Name: Other - specify product in post

I have installed the appropriate drivers from my new phaser 3040 printer and I still cant get it to function. when connected to my computer it comes under "unspecified" ;  Im on a windows 7 home OS,  I cant send anything to the printer and it's not being responsive to my main computer. What can i do to correct this ?

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