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New Member
New Member

horizontal blue lines Phaser 8260

I have an Xerox phaser 6280 and it prints horizontal lines across my papers that are 3" wide.  It only does it when I print in color and the lines are blue.   Even if I print a yellow document they are blue lines.  Any suggestions?  I have blown everything out with compressed air that I know of and am getting the same issue.  I swapped machines also.  I took one of my staff members machine because she was out of ink and it does the same on both machines.

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Valued Advisor
Valued Advisor

Re: horizontal blue lines Phaser 8260

Hi!

 

When swapping the machine, did you take the toners from the faulty machine and put them in the second machine by any chance?

If so, I suggest replacing the cyan toner catridge with a new one.

 

Best Regards

Kimzi


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New Member
New Member

Re: horizontal blue lines Phaser 8260

I did.  I took all of the old color cartigages out and put them in the newer machine.  Do you think I should get new color cartiages?

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Valued Advisor
Valued Advisor

Re: horizontal blue lines Phaser 8260

Hi again!

 

Yes, I suggest replacing the cyan toner with a brand new one(not opened).

 

Best Regards

Kimzi


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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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