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how to enable color printing

Product Name: VersaLink C7020/C7025/C7030 Multifunction Printer
Operating System: Windows 10 x64
No matter the setting i make on the driver, printing allways come black & white /grey the job description at the management console is Color . any ideas ? thanks
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Community Manager
Community Manager

Re: how to enable color printing

Hello jensis_1, 

Have you tried the below steps? 

  • Log in as admin in EWS
  • Go to Permissions
  • Edit Printing User Roll
  • Select radio button for Unlimited Black & White Printing, No Color Allowed
  • Select OK

If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100 

Community Manager

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