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Vash
New Member
New Member

image shifting from bypass tray

Product Name: DocuColor 240/250
Operating System: macOS 10.13 - High Sierra

Hi all, new user to the forum with my first question, i've recently purchased a used docucolor 250 with external fiery, my problem is when printing on 300 gsm coated boards (12up business cards) from the bypass tray almost every print would be shifting vertically along the page, I have to take a ruler and knife and make a cut along the top crop marks to have all the pages aligned properly before I can place into my paper cutter to cut down to size, any reason for this happening and any solutions would be greatly appreciated.

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TammyL-Xerox
Community Manager
Community Manager

Re: image shifting from bypass tray

Hello Vash, 

I would recommend you contact Fuji Xerox, which is a different company, for more assistance. Please find support for the machine at FujiFilm.

Thanks,
TammyL-Xerox
Community Manager

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