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jeffmcewan
New Member
New Member

invalid accounting ID - ColorQube 9301 on Mac 10.7

Product Name: Other - specify product in post

I have a Mac with OSX10.7.5 and I can't print color on the 9301.  Prints fine using same accounting ID on a Windows machine.  I deleted and reinstalled newest driver (2.94.3) and set to Standard Acocunting, Always Prompt - but get "The job was deleted due to invalid accouting IDs."  Any ideas?

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2 Replies
Haaid
New Member
New Member

Re: invalid accounting ID - ColorQube 9301 on Mac 10.7

yup. driver broken. There are already some threads on it on the accounting part of this forum. Right now the only solution seems to manually downgrading your drivers to 2.6 or 2.77 ; the 2.94 drivers are not compatible with xerox accounting.

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MSPTestAccount
Account Deactivated

Re: invalid accounting ID - ColorQube 9301 on Mac 10.7

I have contacted our Support and they mentioned there is a solution available but they will need to do some discovery and troubleshooting to walk you through the solution.  Please call Support at 1-800-821-2797 so they can help you resolve this issue.

 

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SandyP-Xerox
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