im having an issue trying to get my linux workstation running fedora 14 to print to my xerox that we have setup accounting on that printer, i have downloaded the driver installed it, put in the user id and when i come to print a test page i get " the job was deleted due to invalid accounting ID'S"
any help would be much appreciated
Can you please let us know of the printer model. Also are you adding the driver via CUPS or any other process?
the printer is a colorqube 8900s and im using the "Linux 64-bit Intel Driver" on thier website, i have no idea if its cups but i do know i have installed it and it prints but its printing out error messages -
the job was deleted due to invalid accounting id
Unfortunately I didnt have time yet to look at it. As you know the forums depend on availability from community. If this issue is really urgent and you need immediate resolution I would advise you to ring Customer Support to have a quick review of your problem.
I will have to test this on a basic ubuntu machine. Likely to install it via CUPS. I will post more when I have done the testing.
Did you manage to install the package and configure the Xerox Printer Manager?
When you send a print job does the Xerox manager plugin pops-up?
thanks for getting back to me,
once i installed the driver i opened up the xerox printer manager like so -
Queue name – call it whatever
Printer model – Xerox colorQube 8900S
Connection type – tcp/ip (workstation to printer)
Ip/dns – type in the ip
Tick the box – make this my default printer
Once installed I open up “queue Preferences” click on the “Configuration “ tab click “Accounting”
Accounting system – Xerox standard accounting or auditron
Default User id – typed in a user id I defined on the printer
Default account type - Default group account (I set up a default account id on the printer)
When I come to print a job it prints a error message –
Xerox colorqube 8900S
Owner – unknown
Document - /var/spool/cups/d00002-001
Printer – fpbasement
Date – 03/04/13
The job was deleted due to invalid accounting id
correct. But when you go File > Print ans send the print job from the application does a xerox printer manager opens? Or the job is send directy to the printer without opening any plugins or windows?
sorry i forgot to mention, it doesnt pop up with the accounting window when you send a print job to the printer, it does for my mac/pc but not for my linux
Can you run this command and check it still does not pop up anything..
# xhost +si:localuser:lp