Hello raymond_roy,
I spoke to some of the engineers and this is what they told me, "login as Admin, go to Tools -> System Settings -> Allocate Memory -> check Receiving Buffer - LPD Spool and make sure it is set to On...if it's Off, you select it and press [Change Settings] then select On and Save.
Hope this helps!
John
need help printing pcl from iseries to model 4112. i loaded the xtools0712, did the remote outq config, etc. sent simple screen print and get error 016-799. any suggest will be greatful