cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

it no longer prints color only black and white after giving an error

Product Name: DocuCentre SC2020
Operating System: Windows 10 x64

Hi

I have a multifunctional Docucentre sc2020. After printing several color documents it failed. I stopped and started. it is set to list color in properties but print only black and white. I tried to uninstall and install the driver and all black and white print.

I mention that the multifunctional makes color copies only for printing does not print color after that error.

How can i solve this problem?

Thank You and i will wait your reply.

0 Kudos
3 Replies
Highlighted
Valued Advisor
Valued Advisor

Re: it no longer prints color only black and white after giving an error

Maybe you should try posting the error that caused the problem

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos
Highlighted
New Member
New Member

Re: it no longer prints color only black and white after giving an error

I check the error history report and i find a system fail 0248-348.

0 Kudos
Highlighted
Valued Advisor
Valued Advisor

Re: it no longer prints color only black and white after giving an error

That cannot be the only fault. And it certainly isn't related to the issue.

Please call for support (FujiXerox, not Xerox)or post the list of faults including the one at the time it stopped printing color

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos