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Xerox Employee
Xerox Employee

Re: jamming with double side print


What printer and what fault code?



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New Member
New Member

jamming with double side print

Product Name: Other - specify product in post
Operating System: Windows 10

The following problem has just emerged after years of problem free printing.

When trying to print multiple two sided documents, the printer jams with the first sheet partly out in the top of the printer but not printed on the back and a second sheet half printed on one side, inside the printer, partly into the rollers past the diffuser.

All visible rollers appear to be clean.

A single page can be double printed and sometimes this fixes the multiple page problem but it reappears later.

Any help would be appreciated.

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