I have been printing just fine then I started to have color issues in the printing. I changed a color cartridge and then the printer keep saying error 092651 code 2440000 call rep. I turned the printer off twice and restarted twice and still get the message. I tried cleaning the sensors in the back of the printer and still get the message. I have not had problems with the printer ink cartridges I have been using and they are the same. Can anyone help or give a suggestion? I teach preschool and I use the color printer an awfully lot. Thank you in advance.