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jsynotte
New Member
New Member

macOS Ventura print issue in Excel

Product Name: AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Other – specify OS in post

Hello,

In our business, we encounter an issue to print multiple copies of an excel spreadsheet, since we've installed macOS Ventura.

So when we ask to print, we change the Copies variable and make the print, we only get 1 copy when we've ask for more.

We've test on multiple Mac with Ventura, also the 13.1 update, all of them recreate this issue and only in the Excel app (latest version).

We've are printing with multiple Xerox Printer and it's the same issue, with the driver 5.11.2 that have been release the November 29th and tested with the previous one and I got the same issue

The issue have not been reproduced with a Brother printer

Someone got the same issue and have found a fix ?

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1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: macOS Ventura print issue in Excel

Hello jsynotte,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

Thanks,
CathyO-Xerox
Community Manager

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