cancel
Showing results for 
Search instead for 
Did you mean: 
bwsmsd New Member
New Member

need to replace cartridge, want to run black until cartridge is installed. cant clear job

 
0 Kudos
3 Replies
Remote Technical Support User Robert957539-RSS
Remote Technical Support User

Re: need to replace cartridge, want to run black until cartridge is installed. cant clear job

Can you tell me the Xerox device with which you are working?

 

Regards

Rob

0 Kudos
bwsmsd New Member
New Member

Re: need to replace cartridge, want to run black until cartridge is installed. cant clear job

I have a Xerox 6500 color laser printer that I have come to conclusion we wll have to replace cartridge before we are allowed to print

 

093-932:Cyan Toner Cartridge at end of life. Replace Cyan Toner Cartridge. Printer is unable to print.
093-424:Magenta Toner Cartridge at end of life. Replace Magenta Toner Cartridge. Printer is able to print

0 Kudos
Community Manager CherylO-Xerox
Community Manager

Re: need to replace cartridge, want to run black until cartridge is installed. cant clear job

Hi bwsmsd,

Thank you for using the Support Forum. Please try this solution and see if you can print till you are able to replinish your supplies. 

Print a Job in Black and White Using the Run Black Feature

When a color printer runs out of Toner, users are typically unable to print until a new Toner Cartridge is installed. When the Phaser 6500 runs out of cyan, magenta, or yellow Toner, jobs can still be printed in black and white. This feature is known as “Run Black.”

NOTE: All color Toner Cartridges must remain installed in the printer when switching to the Run Black mode.

To activate the Run Black mode if a colored Toner runs out in the middle of a print job:

  1. Cancel the job by pressing the [Cancel] button on the Control Panel.
  2. With the document to be printed open on the computer, select [Print] from the File menu.
  3. Click on the [Preferences] or [Properties] button.
  4. Click on the [Paper / Output] tab.
  5. Under Output Color, select [Black and White].
  6. Click [OK] and print the job again.

If this does not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos