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ningayam New Member
New Member

network card failure

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Product Name: fuji xerox sc2020
Operating System: Windows 7

I have a problem on the network port of the fuji xerox sc2020 printer,
an error message appears saying: "check network cable" , while network port and USB are on the same card.
On the same card, the USB port works normally.
How to make the network port work again?

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4 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: network card failure

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So what happened when you plugged in a different network cable?

What happens when you plug your laptop into the cable the printer is currently using?

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Joe
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ningayam New Member
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Re: network card failure

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When I connect another network cable, there is no reaction, but this same
cable works well on another printer and computer.

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ningayam New Member
New Member

Re: network card failure

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When I connect another network cable, there is no reaction, but this same
cable works well on another printer and computer.
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Technical Escalation User DavidX28897-xrx
Technical Escalation User

Re: network card failure

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There should be lights on the nic when a cable is plugged into it, and the other end is plugged into a powered port. If there are no lights, the cable is bad, the nic is bad, or the other end of the cable (switch port) is bad. 

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