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axrst
New Member
New Member

no print in workcenter 7435

Hi,

 

Resently, I bought the 7435, with fax, scan optin etc. From day 1, I cannot print. I'm trying with different drivers from mac osx and windows xp. All from ethernet. No luck. Printer beeps some times. Mac driver says waste tray full (but it's new and empty). From windows, it prints garbages. As i can see, there PCL6 installed but no PS.

 

Fax, scaning, and copying are working perfect. Even in network.

 

I've tried the latest firmware. Nothing.

 

Do you have any idea, what's wrong? I'm waiting the seller to contact service, but they are delaying alot.

 

Thank you,

 

Chris

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3 Replies
Fabio
Valued Advisor
Valued Advisor

Re: no print in workcenter 7435

first remove the printer from the control panel , then remove all xerox drivers from the server properties (restart print spooler first)

 

then start again with the latest global driver you downloaded

 

Create a local printer on a standard tcp ip port.

 

after installation , go to the properties of the TCP IP port , change from raw to lpr mode

give queue name : LP

 

try again :)

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axrst
New Member
New Member

Re: no print in workcenter 7435

I'm not in my office right now to check it, but do you think that is a computer problem? As I told you before, I have tried to print from at least 4 computers and 2 different OSes. So I presume that is a printer problem.

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Fabio
Valued Advisor
Valued Advisor

Re: no print in workcenter 7435

if its a xerox problem , you can try to update the firmware... if you have already version 75.3.1 , you can call support to get the latest SPAR firmware...

 

So you will have a complete software reload of the machine , with ofcourse your settings restored when updating

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