not printing

[DavidX28897-xrx]

Nocking noise is usually bad IBT assembly (CRU). Reinsert color toner usually means replacing the drum(imaging kit) for that color (CRU). But as you are getting nocking noise I would try belt first

https://www.youtube.com/watch?v=dqrUB0Ivy6g

[GabiE-Xerox]

Hi,

Your printers are under waranty, so you will need to call the printer provider to replace the black toner or even the printer.

Gabi

[cabritt]

We have received 10 New Xerox VersaLink C400 printers here at the Police Department.  The very first one I set up is having problems with the black toner.  The error states "reinsert Black Toner and restart Device (092-321).  I check the toner there is still some toner in the cartridge, but when I remove and reinsert, it still gives me this error and will not print.

Plus it makes a knocking noise when starting.

Please help

Cheryl Britt

Milwaukee Police Department