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notification node setup

Product Name: Other - specify product in post

I need help setting up the notification node in process manager.  I want to have the notification node send me an email whenever a job fails in any workflow.  I've set up the SMTP and the Proxy settings and I've also set up the actual node and the job will get to the node, but fails because of an "Invalid SMTP server settings" error message.

 

Our emails are set up using Microsoft Exchange and I spoke with out exchange provider to make sure the settings i entered were correct and they verified that what I was entering was correct.  Has anyone else had success with the notification node that they can help shed some light on what i'm doing wrong?

 

I've tried contacting Xerox support a couple months ago and they sent a tech over but they haven't been able to help.  At this point, both my exchange provider and xerox seem to be saying that everything is set up right and that they can't do anything else but it's still not working.

 

Thoughts?

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2 Replies
Fabio
Valued Advisor
Valued Advisor

Re: notification node setup

maybe you can try for testing the smtp server of your isp provider, that way you know the exchange is blocking the machine?

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Re: notification node setup

What do you mean by testing it? Our business email is using the server that I entered in Process manager and we are able to send/receive emails fine, both externally and internally.

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