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Hagita
New Member
New Member

out of paper error

Product Name: Phaser 3020
Operating System: Windows 10 x64

My printer Phaser 3020 shows status out of paper although there is paper in the trey.
I did everything suggested in the support page for "will not print".
How can I fix this error?

0 Kudos
1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: out of paper error

Hello Hagita,

You need to make sure the paper in the tray matches EXACTLY to the paper in the print menu. Size, type, and orientation need to match EXACTLY. 

Thanks,
CathyO-Xerox
Community Manager

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