Showing results for 
Search instead for 
Did you mean: 
1 Reply
Community Manager
Community Manager

Re: paper issues

Hello Julian,

A solid red light indicates the copy cartridge needs to be changed.

Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

paper issues

Product Name: Phaser 3250
Operating System: Windows 10

Hello to all, let me apologize for my english, i'm french

I am very annoyed. My printer, new - one month maximum - that I use every day is no longer printing! It's a Xerox Phaser 3250 About a week ago, one of the two indicator lights turned red, as if there was a paper jam...but there wasn't one. No message either. That didn't stop me from continuing to print. When I turn my printer off and on again, the lower light starts to light up green and the characteristic noises of the power on occur . Then, the green light goes out and the top one lights up red. If I order a printout, everything stays still, whereas before the green light was flashing, the red light was still on, and the printing process was working. I see an article on  but i'm not sure to see the answer. I wonder what kind of failure can affect a practically new machine! Thank you for helping me to see this more clearly.

0 Kudos