Hello, this is the worst printer I have ever bought in my life, in tray one I have legal size sheets, but when I print I get an alert to confirm paper size and then an alert to continue. the experience is horrible. it is a xerox b215. worse if you try to print letter size.
Is there any way for me to print regardless of sheet size? as does any NORMAL printer?
Can you please post some pictures of the error on the screen and some pictures of the file > print menu. There is most likely a discrepancy between the two and pictures can help.
This is tough for me because it is not in English. But it is looking for Folio type paper 8.5 x 13. When you open the tray and close it, does it also say Folio 8.5 x 13 is loaded?
If you have 100% verified that the paper listed on the driver menu EXACTLY matches what is loaded in the tray, size, type and orientation, then you would need to speak to a product specialist: 1-800-821-2797