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Nico
New Member
New Member
‎10-28-2015 06:37 AM

phaser 3010 freezes print spooler on terminal server

Hi I have a usb connected Phazer 3010 printer connected to a win 8 laptop . The user wants it to print on a terminal server to the printer.

I have setup the drivers on the terminal server but as soon as i print it stops the printspooler on the terminal server and i have to maunually start it again .

 

any ideas why ??

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Joe Arseneau
Valued Advisor
Valued Advisor
‎10-28-2015 12:38 PM

Re: phaser 3010 freezes print spooler on terminal server

Can you explain the setup?

 

Can the Windows 8 laptop print to the printer on its own before you add the terminal server?

What is the terminal server, and if it is a PC, what is it running?

What driver are you using? The one on Xerox.com is not compatable with terminal servers from what I see.

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Joe Arseneau
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