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14 Replies
Szylard31
New Member
New Member

Re: phaser 3020 wifi setup problem

I have a solution

With LAN cable I knew it to install the driver and affter that the printer it,s worked with the wi-fi connection!

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ajparag
New Member
New Member

Re: phaser 3020 wifi setup problem

I was facing the same issue. So, I connected the printer via USB cable and opened the Xerox Easy Printer Manager. Then selected the printer connected via port. clicked on machine settings and went to network settings and clicked on clear all. then clicked on default settings. Then restarted both laptop as well as printer. Viola! problem solved.

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xnatyoB
New Member
New Member

Re: phaser 3020 wifi setup problem

That’s strange. My macbook isn’t connected to that network and I can print that way without issues.
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Michiuco
New Member
New Member

Re: phaser 3020 wifi setup problem

Did the same as xnatyoB (created the guest network) but the inconvenience is that every time I need to print anything I need to connect my laptop to that guest network.
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markderlo
New Member
New Member

Re: phaser 3020 wifi setup problem

I agree - FW is VERY OLD and faulty - WPS does not work properly, printer shows STATUS OK in printer properties but does NOT accept any print job sent via WiFi. Shame
marf111
New Member
New Member

Re: phaser 3020 wifi setup problem

Děkuji, vyzkouším.

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xnatyoB
New Member
New Member

Re: phaser 3020 wifi setup problem

I had the same problem with my TP-Link AX5400 (AX73). I created a 2.4 Ghz-only guest network with hidden SSID and WPA/WPA2-Personal security and I was able to connect the printer to that. Hope that it'll work for you too.

marf111
New Member
New Member

Re: phaser 3020 wifi setup problem

Ahoj, mám podobný problém. Tiskárna mi fungovala na Google Cloud Print. Nyní už ne. Připojení je v pořádku, na chromebooku ji vidím, odešlu úlohu do tiskárny, hláška, že tisk proběhl, ale nic se netiskne. Funguje pouze tisk přes placenou aplikaci Printer share. Má Xerox prosím nějaké řešení pro bezdrátový tisk pro tuto tiskárnu? Děkuji za odpověď. Martin.

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Re: phaser 3020 wifi setup problem

I have the same issue. I tried so many configurations on the router but no one is working. I have TP-Link AX5400 and it doesn't work. However, on my old Huawei router, it works.

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Mateusz
New Member
New Member

Re: phaser 3020 wifi setup problem

Hello, 

I have exactly the same issue with my new Pharser 3020 printer. I have tried every WIFI security setting available on my tp-link AX1500 router (even "no security" option). WPS connection also does not work. I do not have any issues connecting other devices to my router. @Xerox please find a solution or update your firmware (last update released in 2018)...