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jeffygf New Member
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phaser 3100mfp not work on yosemite 10.10

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works perfectly on windows 7.....

mac error message is "filter failed".....

 

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Kimzi Valued Advisor
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Re: phaser 3100mfp not work on yosemite 10.10

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Hi you!

 

There is no support for 10.10 on the Phaser 3100.

You could always try removing the driver and reinstalling it again, if that does not work you could use the built in generic pcl6 driver on the Mac, should work but you'll lose some features.

 

Best Regards

Kimzi


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Scud New Member
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Re: phaser 3100mfp not work on yosemite 10.10

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Hi Kimzi,
where do I find this built in generic pcl6 driver? Or how do I restore it -- I can't see any generic drivers in the list of available drivers while adding a printer.
Thanks,
S.
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Kimzi Valued Advisor
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Re: phaser 3100mfp not work on yosemite 10.10

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Hi, Scud!

 

Sorry for the late response, u can choose the built in driver when adding the printer manually by clicking the plus icon in the printer queue.

Under the drop down menu "Print Using" you will be able to find the drivers on ur MAC.

Hope this helps, if not I can provide a more indepth walkthrough.

 

Best Regards

Kimzi


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Scud New Member
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Re: phaser 3100mfp not work on yosemite 10.10

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 Thanks for your reply, but:

 

- by "printer queue" I guess you mean printer list at the "Printers & Scanners" section of the System Preferences;

- yes, I can see a list of drivers, but none of them is "generic".

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Kimzi Valued Advisor
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Re: phaser 3100mfp not work on yosemite 10.10

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Hi again, Scud!

 

Yes, exactly.

As this is built in you should be able to find something called Generic PCL driver or Generic PS driver. (could also be named PCL6 driver)

 

Best Regards

Kimzi


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Scud New Member
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Re: phaser 3100mfp not work on yosemite 10.10

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As I said, there is no driver having "generic" in its name. And there are two that have "PCL" in its name: "HP LaserJet Series PCL 4/5" and "Zebra CPCL Label Printer". Both don't look generic to me...

 

Thanks for trying to help though.

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Kimzi Valued Advisor
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Re: phaser 3100mfp not work on yosemite 10.10

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Hmm, I dunno why you do not have the built in drivers.

You could try the open source drivers from the gutenprint project HERE and see if one of those helps.

 

Best Regards

Kimzi


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Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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Scud New Member
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Re: phaser 3100mfp not work on yosemite 10.10

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I do have built in drivers, it's just that none of them is generic (back to my first post in this thread).

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Scud New Member
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Re: phaser 3100mfp not work on yosemite 10.10

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Nevermind, I found a solution to this "filter failed" problem when printing to Phaser 3100MFP under Yosemite:

 

with Xerox Phaser 3100MFP printer driver for Mac OS 10.8 (the most recent available) installed:

 

launch Terminal

execute these two commands:

 

sudo sh -c 'echo "Sandboxing Off" >> /etc/cups/cups-files.conf'
sudo launchctl stop org.cups.cupsd

 

Worked like a charm for me.