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CTCarp
New Member
New Member

phaser 3250 tray 2 issue

Product Name: Other - specify product in post

I installed an additional tray that its primary paper would lbe for jobs that are on legal size paper. When I send a print job that requires tray 2 i send it to the lower tray with legal paper and the printing will go to tray 1 - it seems that all jobs go to tray one. I switch the trays between jobs and it fine obviously but thats not why I but a second tray. In the menu map the settings show that tray 2 is letter which should be legal - I change the settings on the machine printing and it will still print to tray 1 I've gotten it to work by tray chaining and other settings but have since forgotten what I did . I am totally stumped

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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: phaser 3250 tray 2 issue

Hi CTCarp,

Thank you for using the Support Forum. Please take a look at this solution for printing from the wrong tray and see if this will help with your situation.  If not please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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