My OS is win 7 Prof 64 bit and I have this Printer. It is connected to my pc with a usb cable to the front usb slot on my pc. Whenever I try to print from Word 2013 I get the error on the printer "Out of Paper', and when on the printer contoll panel I hit OK, i get receiving from usb. when I try it all again, with the printer showing "ready to print', and I try to print again, nothing happens.
I am not sure why the data is not going to the printer at all at this slot.
i have another printer, HP, and when connected to the same usb slot on the pc, it prints ok.
Also I switched the HP printer cable to the xerox, but it still does not print at all.
Hope the experts can please suggest any fixes for this.
Thank you for using the Support Forum. Please take a look at the solutions for the Out of Paper error. If these instructions do not help please consider contacting your support centre for further assistance.