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phaser 7500 reboots

i have a phaser 7500 that shuts down and reboots when tabloid size is selected in the multi purpose tray, i have reseated the cables to the multi purpose tray -- and was able to run about 25 test sheets but when sent from a computer it reboots the printer any ideas?

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Community Manager
Community Manager

Re: phaser 7500 reboots

Hi electricwarrior,

Thank you for using the Support Forum. Please make sure that you have the machine plugged into a dedicated outlet and not a surge protector or extention cord.  If it still reboots please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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