phaser 8500 error message 09,006,41:19353

[queensplate]

Having problems printing does anyone know what this code means or know where to get the solution

[CherylO-Xerox]

Hi Queensplate,

Thank you for using the Support Forum. That code is a general printer error. Unfortunately I do not have any additional information on the code.  You can try powering off and making sure you are plugged into a direct outlet not a power strip or surge protector.  If the machine powers up normally when plugged into the outlet directly you may have a faulty surge protector or power strip.  If the machine still shows the error then please consider contacting your support centre for further assistance.