Showing results for 
Search instead for 
Did you mean: 
1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor

Re: printer cuts off last character?

If you have one printer and 2 PC's, but one PC works and the other doesn't, the fault isn't the printer.


So forget the working PC, and just deal direct with the non-working.


The issue is an odd one, and is just font based.


Now for drivers, there are I think 6 ((PCL,PCL6,PS,GPD-PS,GPD-PCL and the Windows 10 class (v4) driver)


I will discount the v4 class driver, they are not reliable, the GPD-PS is the newest and most robust, I will focus on that (Hint, install that)


Now, when it asks, do not pick your printer from the list, MS will "do stuff" to the port, instead choose The printer I want isn't listed




Then go full manual here




Standard TCP/IP and do not check the box (Obviously your IP not mine)




After it is all installed, go to Devices and printers , right-click it and go to Printing Preferences > Advanced > Driver and set this to Download as soft font




Try another print

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos

printer cuts off last character?

Product Name: Other - specify product in post

Ok  have a new xerox 3615 workcenter.

we use 2 PCs both running the same version of windows 10
same version ox microsoft office excel

and I ahve updated the drivers for the printers on both PCs

When I open a document on one pc adn print everything is fine.

i open the SAME doscumetn on the OTHER pc and print

the last CHARACTER on each row is cut off

This is REGARDLESS of where the last character IS

so row 1    HI my name is David  ( the d will not print)
    row  2    I live at the the following address in a very nice home  ( the e in home will not print
    row  3    my telephone number is 123  456 7890    ( the 0 will not print)

I have an HP printer conencted to the network exactly the same way as the new xerox is.   IF I print to that printer from this PC
the doc prints just fine.   SO it HAS TO BE the printer!!


0 Kudos